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Honest CarrolltonWater Damage RestorationCall (678) 270-2458

Carrollton, Georgia ยท water damage

Carrollton water damage, from a damp spot to a floor full of water

Wet carpet, split pipes, stained ceilings and flooded basements in Carrollton, Villa Rica and Whitesburg. Call (678) 270-2458 and describe the room.

Read: The Wet-House Numbers for Carroll County

Carrollton technician setting an air mover beside a dehumidifier in a wet room

Have these ready before you dial

  • Your street address, plus the town it sits in
  • The wet rooms, and whether the floor is carpet, tile or wood
  • A guess at where the water comes from, if you have one
  • Whether anything is still dripping or running
  • A handful of photos shot from the doorway
  • For a rental: the landlord's or manager's name

One number, one description

Use your own words for what happened: which room, how much water and anything already tried. Then call (678) 270-2458. A water damage contractor who works these towns answers.

Who answers the number

Honest Carrollton Water Damage Restoration, at 907 S Park St in Carrollton, runs a phone line for wet-house calls from Carrollton, Villa Rica and Whitesburg. The person who answers is a water damage contractor working in those towns. This site quotes no prices and sets no arrival times; both come from the contractor.

907 S Park St, Carrollton, GA 30117Open in Google Maps

The towns this line reaches

  • Carrollton, GA

    The county seat, where 5,896 of 9,992 occupied homes were rented in the 2020-2024 Census estimate

  • Villa Rica, GA

    Spread over Carroll and Douglas counties, with 3,506 of its 6,654 homes built from 2000 to 2009

  • Whitesburg, GA

    A small town on the Chattahoochee, with 251 homes in the estimate and 70 of them from 1939 or earlier

What the call sounds like

  1. 1

    You describe the damage: the room, the water and the flooring.

  2. 2

    You give the street address, so the call reaches a contractor who covers your town.

  3. 3

    The contractor asks what you can see and what you have already done.

  4. 4

    The contractor can explain what a visit would look at, and talk through the next step.

  5. 5

    Renters: look at the lease and tell the landlord or building manager before dialing.

Questions, answered briefly

What happens after I call, and what if I rent?

A water damage contractor who works Carrollton, Villa Rica and Whitesburg picks up. Give the street, the wet room and what happened. Renters can read the lease to see who is told first. Owners can call (678) 270-2458 when ready.

Where does my wet house land on a 1-to-10 score?

The score runs in three bands. At 1 to 3, a small spill can be dried, photographed and watched. At 4 to 7, water is spreading in a room that is still safe, which is the time to call (678) 270-2458 and name the room. At 8 to 10, there is water near wiring, a sagging ceiling, sewage or a gas odor, and the move is to get out and dial 911 or the utility.

Which photos help before anything is moved?

The state insurance commissioner's office puts pictures first: photos or video of the damage, taken before any temporary repair. Next come receipts for those repairs, a pause on permanent work until the insurer has looked, and damaged items saved for the adjuster. What a policy pays depends on the policy.

Eight jobs in four pairs, so yours is easy to spot

From soaked carpet and split pipes to sewage, mold and roof leaks, eight kinds of work are covered for Carrollton, Villa Rica and Whitesburg homes.

Open the pair that matches your house. The jobs are grouped two by two, each beside the one it tends to turn into. Open a pair for the signs, the safe checks and the moves to skip, or browse all eight jobs.

Standing waterBoth jobs begin with getting the water out of the house.Technician pulling an extraction wand across wet carpetStanding water across a walk-out basement floor by the sliding door
Pipes and appliancesA split line and a failed hose leave the same thing behind: a puddle that keeps growing.Technician with a wrench at a dripping pipe under a sinkTechnician shining a flashlight at the base of a leaking water heater
Water from overheadA stained ceiling and a storm leak often trace back to one roof.Technician testing a stained ceiling with a moisture meterTechnician shining a flashlight on a water-stained roof deck in the attic
Dirty water and damp airSewage and mold both ask for gloves, a mask and a careful hand.Technician in a hooded coverall and respirator cutting into wet drywallTechnician in a respirator scraping a mold spot from drywall
Brick bungalows along a shady Carrollton street under oaks

The wet-house numbers shelf

The numbers guide sets rain, freezing nights, home age and each town's water-line phone number side by side. The rest of the shelf is in the Carrollton library.

Read the guide

House age and renting, per the Census

  • 10,843homes in the Census estimate
  • 1989median build year
  • 5,896occupied homes rented

Carrollton has 10,843 homes in the 2020-2024 Census estimate (give or take 500), with a median build year of 1989. About 673 date from 1939 or earlier. Renters live in 5,896 of its 9,992 occupied homes (give or take 538), so for many households a landlord is part of the story.

Villa Rica counts 6,654 homes (give or take 503), and 3,506 of them were built from 2000 to 2009, with a wide margin of 447. Renters hold 2,127 of 6,120 occupied homes. Whitesburg is small: 251 homes (give or take 74), 70 from 1939 or earlier, and 81 of 228 occupied homes rented. At that size the margins are wide.

Where Carrollton's tap water starts

The city says it draws its water from the Little Tallapoosa River. Its water page names three lakes tied to that river. The river runs through Lake Buckhorn, Sharp Creek Reservoir flows into it, and Lake Carroll reaches it by way of Curtis Creek.

A leak in a house wastes that same water. On the EPA's page for its leak-awareness week, an average home's leaks add up to more than 9,300 gallons a year, and the city's utility page walks through a short meter test. The water plant's number is 770-830-2021.

Shady Carrollton street of brick bungalows under big oaks
More than9,300gallons a year, the EPA figure for an average home's leaks